3 Common IT challenges in small legal firms, and how to overcome them

3 Common IT challenges in small legal firms, and how to overcome them

The legal sector has traditionally been slower to innovate than others. Because in an industry where trust is everything, things like compliance and confidentiality are placed above above all else. So it’s hardly surprising that things convenience and productivity sometimes get overlooked.

However, while security and compliance should always be top priority, customer service and employee productivity are still key to building a successful brand and maintaining a competitive edge. That’s why legal practitioners often find themselves facing many challenges and important decisions when it comes to adopting new technology.

Cybersecurity
Law firms stake their reputations around trust, professionalism, and client confidentiality. Routinely handling highly sensitive information is part of the job, as is retaining an unaltered archive of case information for compliance needs. Since industry regulations barely go further than laying down some key ground rules — rarely do they specify the exact measures you need to take to follow them — maintaining airtight data security is hard.

When law firms suffer data breaches, they’re among the most likely to go out of business, as we’ve seen with many big names in recent years. To enjoy the benefits of new technologies without fear, cybersecurity and compliance should be built into everything you do. They should form the baseline for every technology decision you make. Above all, a trusted expert needs to retain full visibility into your data and be mindful of which vendors you work with.

eDiscovery
The legal sector has often gotten a bad rap for being slow and that cases drag on for too long. But given that building cases entails many hours of rifling through thousands of documents in dozens of filing cabinets, as well as waiting for the post to arrive, it’s easy to see why things used to take so long. Innovative law firms are getting around this problem by adopting digital transformation strategies that promise to change discovery for good.

Digital content is much easier to search through. One only has to see how Google manages to deliver search results in a fraction of a second from billions of websites. In a similar way, electronic discovery is about digitizing your information assets and making them searchable using meta tags.

Even paper documents can be digitized and made searchable by scanning them in with optical character recognition (OCR) software. In the end, lawyers can drastically reduce the amount of time they need to gather case information, as well as keep track of their clients’ needs and transactions.

Mobility

Cloud and mobile technologies have made the virtual office a reality and given rise to a new working culture of digital nomads. Even full-time employees are now accustomed to working from home or on the move, rather than being pegged to an office desk during office hours.

Most people work smarter and more efficiently when they’re in surroundings that suit their work styles and preferences, but law firms are understandably worried about giving their employees that degree of freedom when they’re handling sensitive information.

To maximize staff productivity and morale, law firm owners can empower workforce mobility without fear by implementing mobile device management (MDM) and robust access policies. For example, adopting the principle of least privilege gives your employees access only to the systems they need to do their jobs, while centralized administrator dashboards give business leaders complete visibility into their data and those who have access to it.

Enteracloud provides innovative technology solutions tailored for law firms that want to grow without the risk of leaving themselves open to cyberthreats. Schedule a free consultation now to find out how we can help.