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The latest IT resources available
for your contact center
Virtual
Desktops
Easy deployment for your campaigns.
Perfect for on-site and remote workstations.
Perfect for on-site and remote workstations.
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Virtual Desktops
Enteracloud delivers a virtual desktop solution for your internal and remote users. This allows you customize desktops for each campaign or department in minutes, making the onboarding process easier and efficient.
Cost Savings
Many benefits related to cost savings:
No more expensive laptops or physical computers, these can be replaced for a virtual environment setup with the features you need for every user.
Cut costs of windows licensing for every computer.
Simplified infrastructure investment.
Easy onboarding and user management
We know contact center industry has special needs, with so many people getting hired everyday, we know the ability or disability of users takes time. With our VM solution, your IT team will be able to reduce the average time from hours to minutes.
The fastest deployment you will every see
When it comes to bringing a new client to the company, time is important. We have helped other call centers to implement new campaigns with our highly-personalized VM solution. Taking just a couple of days to get everything up and running with the specific configuration needs for every campaign or department.
Higher security
Your data and applications are secured on servers in out Data Center. Data and applications are secure on all devices that are roaming since the data is connected using your VDI instead of users saving confidential data to their desktop. This is an invaluable asset for you and your clients.
More benefits
High Scalability
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Professional Support
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Anywhere Access
No matter if your users are working from home or at the office, they will always have access to their virtual enviroment without losing apps or information.
Simplified IT Operations
No matter if your users are working from home or at the office, they will always have access to their virtual enviroment without losing apps or information.
Data Center Compliance
Enteracloud assists clients with meeting HIPAA, PCI-DSS and other compliance regulations by providing documentation of the necessary infrastructure related controls for those certifications.
Leverage our strengths as your advantage
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Cloud Backup Solutions
Ransomeware attacks, human error, and unexpected events can affect any size business and the result could be devastating. Your data must be backed up securely and frequently so that if these unfortunate events were to occur, your business is prepared with clean and updated data.
Protect your business
with highly secured cloud backups
Your information hosted in one of the most secure and high density data centers.
Cost effective way to backup your infrastructure in the cloud.
Enteracloud allows you to choose between managed or co-managed backups.
Avoid losing data due to ransomeware attacks or unexpected events.
Continue backup monitoring and verification.
Reduce time and effort needed to restore your information and systems with granular recovery.
See what our cloud experts can do for your Contact Center
Data Center Compliance
Our servers are located into one of the most secured data centers, located in California, employing a number of unique security protocols and technologies that comply with the most stringent of regulatory requirements.
SSAE18/SOC 1 Type 2
SOC 2 Type 2
SOC 2 Type 2
HIPAA Compliance
PCI DSS v3.2 AoC and Merchant Level 4/SAQ C-VT Certification
HITRUST - Pending New Certification Q2 2022
Privacy Shield Certification
SSL Report
Enteracloud becomes a valuable asset and partner for clients in highly-regulated industries.
Let's Talk
Request a free assesment
We want to become a valuable asset to your business.
Tell us more about how can we help your Contact Center to succeed.
Contact information
San Diego Office
350 10th Avenue Suite 1000 San Diego, CA 92101
Carlsbad Office
5857 Owens Ave Suite 300 Carlsbad, CA 92008
Tijuana Office
Dr. Atl 5, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C.