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Service 01
Managed IT, run by the people who own the racks.
We monitor, patch, and operate your environment 24/7 on hardware we own and staff we employ. One team, accountable end to end, no reseller in the middle.
What's included
Operations, not tickets.
01
24/7 monitoring & alerting
Every host, service, and link watched from our NOC. We see the incident before you do, and most of the time we've already fixed it.
02
Proactive patching
OS, firmware, and application patches tested and rolled out on a schedule that fits your change windows, not ours.
03
Helpdesk that knows your stack
US-based engineers who've seen your environment. No script-reading tier-one purgatory.
04
Capacity & lifecycle planning
Quarterly reviews of utilization, EOL hardware, and roadmap so nothing surprises your budget.
Service levels
The numbers we commit to.
| Critical response | < 15 minutes, 24/7/365 |
| Monitoring interval | 30-second polling |
| Patch cadence | Monthly, emergency out-of-band as needed |
| Coverage | On-site engineers at both facilities |
| Reporting | Monthly review + live dashboard access |
Let's talk
Let us take operations off your plate.
Talk to an engineer, not a sales bot.